Privacy policy
Last updated: May 2026
This Privacy Policy explains how Vyta Shop collects, uses, stores, and protects your personal information when you visit our website or purchase products from us.
By using our website, you agree to the terms of this Privacy Policy.
1. Information we collect
We may collect the following personal information when you browse our website, place an order, contact us, or sign up for offers:
- Full name;
- Email address;
- Phone number;
- Billing and delivery address;
- Order information;
- Payment confirmation details;
- Communication history;
- Website usage information;
- Device, browser, and IP address information;
- Marketing preferences.
We do not intentionally collect more personal information than is necessary for the purpose for which it is collected.
2. How we use your information
We use your personal information to:
- Process and deliver your orders;
- Confirm payment and order details;
- Communicate with you about your order;
- Respond to customer service queries;
- Send promotional offers, where you have opted in;
- Improve our website, products, and customer experience;
- Detect fraud or misuse of our website;
- Comply with legal and regulatory requirements.
3. Marketing communication
If you sign up to receive offers, updates, or newsletters, we may send you marketing communication from time to time.
You may unsubscribe from marketing messages at any time by following the unsubscribe option in the message or contacting us directly.
4. Sharing your information
We may share your personal information with trusted third-party service providers where necessary to operate our business, including:
- Courier or delivery partners;
- Payment processors;
- Website hosting providers;
- Email and marketing platforms;
- Customer support tools;
- Professional advisors where required.
We do not sell your personal information.
5. Payment information
Payments are processed through secure third-party payment providers. Vyta Shop does not store your full card details on our website.
6. Cookies and tracking
Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, remember preferences, and support marketing activity.
You can disable cookies in your browser settings, but some parts of the website may not function properly.
7. Protection of personal information
We take reasonable steps to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
However, no online platform can guarantee complete security, and you use the website at your own risk.
8. Retention of information
We keep your personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, comply with legal obligations, resolve disputes, and maintain business records.
9. Your rights
Subject to applicable law, you may request to:
- Access the personal information we hold about you;
- Correct inaccurate personal information;
- Request deletion of your personal information where legally allowed;
- Object to certain processing activities;
- Withdraw consent for marketing communication.
To make a privacy-related request, please contact us using the details below.
10. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.
11. Children’s privacy
Our website and products are not intended for children under the age of 18 without the involvement and consent of a parent or legal guardian.
12. Contact us
For privacy questions or requests, please contact:
Vyta Shop
Email: info@vytaaesthetics.com
Phone: 012 658 0138 / 063 035 9944
Address: 497 Cliff Ave, Waterkloof Ridge, Pretoria, 0181