Terms of service
Last updated: May 2026
Welcome to Vyta Shop.
These Terms of Service govern your use of our website and the purchase of products from https://vytashop.co.za/.
By using this website or placing an order, you agree to these Terms of Service.
1. About Vyta Shop
Vyta Shop is an online store offering hair care, hair restoration, skincare, and related products.
The website currently presents products under the Vyta brand, including hair and skin care ranges developed with expert-backed positioning.
2. Use of the website
You agree to use this website only for lawful purposes.
You may not:
- Use the website in a way that causes damage or disruption;
- Attempt to gain unauthorised access to the website;
- Copy or reproduce website content without permission;
- Provide false, inaccurate, or misleading information;
- Use the website for fraudulent purposes.
3. Product information
We aim to ensure that all product descriptions, pricing, availability, and images are accurate.
However, we do not guarantee that all information on the website will always be error-free, complete, or up to date.
We reserve the right to correct errors, update product information, change pricing, or cancel orders where necessary.
4. Medical and product disclaimer
Information on this website is provided for general product and educational purposes only.
It should not be treated as medical advice, diagnosis, or a substitute for consultation with a qualified healthcare professional.
Certain hair restoration, scalp, skincare, or treatment-related products may not be suitable for everyone. You should read all product instructions carefully and consult a qualified professional if you are unsure whether a product is suitable for you.
Results may vary from person to person.
5. Orders
When you place an order, you confirm that:
- The information you provide is accurate and complete;
- You are authorised to use the selected payment method;
- You are legally able to enter into a purchase agreement;
- You understand the product details before completing your purchase.
We reserve the right to accept, reject, or cancel any order where necessary, including where there is suspected fraud, incorrect pricing, stock unavailability, or payment issues.
6. Pricing and payment
All prices are listed in South African Rand unless otherwise stated.
Prices may change without notice.
Your order will only be processed once payment has been received or confirmed.
7. Delivery
Delivery times are estimates only and may be affected by courier delays, public holidays, stock availability, or circumstances outside our control.
Please see our Shipping Policy for more information.
8. Returns and refunds
Returns and refunds are handled according to our Return and Refund Policy.
Due to hygiene and safety reasons, opened or used hair care, skincare, and wellness-related products may not be eligible for return unless defective, damaged, or incorrectly supplied.
9. Intellectual property
All website content, including text, images, logos, product names, graphics, and design elements, belongs to Vyta Shop or its licensors and may not be copied, reproduced, or used without written permission.
10. User accounts
If account functionality is available, you are responsible for keeping your login details secure.
You are responsible for all activity that occurs under your account.
11. Limitation of liability
To the maximum extent permitted by law, Vyta Shop will not be liable for any indirect, incidental, special, or consequential loss arising from your use of the website or products.
Nothing in these Terms limits your rights under applicable South African consumer protection laws.
12. Third-party services
We may use third-party service providers for payments, delivery, website hosting, analytics, and marketing.
We are not responsible for delays, outages, or errors caused by third-party services outside our reasonable control.
13. Changes to these Terms
We may update these Terms of Service from time to time.
The latest version will be published on this website with the updated date.
14. Governing law
These Terms are governed by the laws of the Republic of South Africa.
15. Contact us
For questions about these Terms, please contact:
Vyta Shop
Email: info@vytaaesthetics.com
Phone: 012 658 0138 / 063 035 9944
Address: 497 Cliff Ave, Waterkloof Ridge, Pretoria, 0181